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Writer's pictureCourtney McKay

Single Source of Truth: The Secret to Maintainable Processes

Updated: Sep 13, 2023


Single Source of Truth

Do you find yourself spending way too much time updating documents, templates, and other assets used in your processes? Are you trying to maintain multiple different versions of the same content, struggling to keep them in sync with each other? If so, establishing a single source of truth can solve a lot of problems, saving you tons of time while ensuring your business materials are consistent and maintainable.


Single Source of Truth


A single source of truth means that there is only one accurate and reliable source for your information. The source is stored in a centralized location, so any updates will apply to whatever workflow or process is using that information. Examples of this include storing your emails in an email management platform, keeping your onboarding materials in a single document, and tracking inventory levels in a single database table.


The Importance of Single Source of Truth


A single source of truth ensures that all data and information in your processes are consistent and reliable. By updating sources in one central location, you eliminate the need for redundant files, saving valuable memory space. You also avoid inconsistencies and errors that can occur when you try to maintain multiple copies of the same document, and it allows you to make updates much more easily.


Not only does establishing a single source of truth improve your efficiency, it also provides a clear and reliable foundation for automation. When the files and other inputs of your automation are consistent and up-to-date, the automation can function more accurately and seamlessly.


Using Automation to Establish Single Source of Truth


Speaking of automation, establishing a single source of truth can be made possible through automation. Using conditional logic, you can personalize workflows to automate decision-making processes that would otherwise require manual input. This allows you to create a dynamic document or resource, which changes and adapts according to certain conditions.


For example, let's say you're a small business owner who frequently uses legal contracts. Each contract may require significant customization for each new client. But with conditional logic, the document creation workflow can use a single form that is adjusted for the specific needs of each client. This eliminates the need for maintaining multiple copies of the same document and reduces the potential for errors.


By establishing a single source of truth in this document creation workflow, you can streamline the process and save time and money. Instead of creating a new contract from scratch for each client, the automation tool can simply reference the single form and generate a new, unique contract each time


Single Source of Truth in Automations


The concept of single source of truth doesn't just apply to files and data; is also extends to automation itself. Maintaining single source of truth for variable names, functions, and formulas ensures that automations work as expected and the logic is easy to update. When building automations for your workflows, try not to duplicate frequently used data or logic sequences. Instead, store them in variables and functions that can be repurposed and reused. Doing so will save you a lot of time and headache later on!


Conclusion


Establishing a single source of truth for your assets is crucial to reduce errors, improve maintainability, and optimize workflow efficiency. Automating workflows with dynamic and conditional logic makes it possible to achieve this, while ensuring your workflows are effective and efficient.


If you're interested in learning how I can apply these principles for you, contact me or schedule a free consultation. By working together, we can centralize your assets to ensure optimal use of resources for your growing business.


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